HEALTHY AT SEA
Creating the best cruise experience possible means prioritizing the well-being of our guests, crew, and the communities we visit. With the guidance of health officials around the globe and the counsel of our dedicated shoreside and shipboard medical teams, we continually update our health and safety protocols to align with global best practices.
If you currently have clients booked on a cruise vacation with us and they have provided an email address, they will be advised of the latest requirements leading up to departure. Be sure to have you clients register for a guest account so that we may reach them.
Enhanced COVID-19 Protocols
All travelers, regardless of vaccination status, are welcome to cruise with us and will no longer be required to provide proof of pre-departure testing, except for specific sailings where vaccination, testing, or additional documentation are required by law.
Exceptions currently include:
Australia/New Zealand
Brazil
Chile
Transatlantic/Transpacific Crossings
Back-to-Back Sailings
Please visit our FAQs for more information on testing, cancellation policy, and more.
Healthy At Sea Protocols
Where local government regulations differ, we will comply with local requirements. We will continually evaluate and update these requirements and protocols as new information becomes available. Booked guests will be advised of the latest requirements leading up to departure.
Please be sure to register for a guest account so we have your contact information.
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100% Fresh, Filtered Air
HVAC system continuously supplies and filters 100% fresh, filtered air to all spaces. You can breathe easy knowing the robust system’s layers of protection make the transmission of aerosol particles between spaces extremely low to virtually impossible.
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While On Board
Our enhanced cleaning and sanitization protocols and enhanced medical center set a new industry standard.
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While Ashore
To minimize COVID-19-related health risks to you, our crew members, and the communities we visit, we monitor the ports of call on your itinerary regularly. We consider several factors when determining if it’s safe to leave the ship and go ashore – the prevalence of COVID-19 in the area, whether testing is available, and how easy it is for locals to get vaccinated.
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24/7 Medical Care
We’ve made our high-quality onboard medical care stronger than ever, with more doctors and nurses on each ship and state-of-the-art equipment enhancements. And in the event of a suspected case of COVID-19, we’re fully prepared with medical evaluations, rapid testing, and more critical care on each ship.
Still have questions? Call
North America: 1-800-280-3423
Outside North America: 001-316-554-5961
*Last modified April 4, 2023. Subject to change. Additional terms and conditions may apply, see our COVID- 19 Policies and Procedures and your Cruise Ticket Contract for details. “Traveling Party” means (1) your family members living with you in the same household and (2) traveling companions assigned to your stateroom on the ship. Our CareTeam will assist with daily wellbeing check-ins and, where applicable, will assist in arranging shoreside accommodations or support to reschedule return travel home.
When you travel with us, we've got you covered
Covid-19 Assistance*
Book any Celebrity Cruise that’s sailing between now and May 31, 2023, and you’ll have the following reassurance at no extra charge:
- 100% cruise fare refund for you, and your Traveling Party, if any of you tests positive for COVID-19 within 5 days prior to the cruise or at the boarding terminal.**
CruiseCare®
Available for US residents:
- Cancellation Coverage, Cruise Interruption + All Medical and Luggage Protection
- 90% Future Cruise Credit for any reason
- 100% Refund for covered reason
- Medical Coverage for all related issues Accidental – Sickness – Emergency
- Reimburse for medical expenses/emergency transportation; trip interruption coverage up to 150%
*Last modified April 4, 2023. Subject to change. Additional terms and conditions may apply, see our COVID- 19 Policies and Procedures and your Cruise Ticket Contract for details. “Traveling Party” means (1) your family members living with you in the same household and (2) traveling companions assigned to your stateroom on the ship. Our CareTeam will assist with daily wellbeing check-ins and, where applicable, will assist in arranging shoreside accommodations or support to reschedule return travel home.”
**To qualify for a refund, your COVID-19 test must be proctored and verified. If administered by a provider other than one retained by Celebrity, you must present your verified positive test result in a form acceptable to Celebrity. Refer to the full policy, above, for more detail.