• Royal Caribbean
  • Royal Caribbean The Royal Promise 8

    HEALTHY CRUISING

GETTING READY TO CRUISE

Whenever possible we will provide prior notice for any changes. Just the same, we’ll let you know if any requirements are reduced or eliminated.

Guests traveling into the U.S. from another country should be sure to look into any requirements your own home country may have for exiting or re-entering its borders.

  • Vaccination Requirement

    US DEPARTURES 

    • We recommend that guests be fully vaccinated against COVID-19, if eligible.
    • While vaccination is not required, we kindly ask you disclose your status during check-in to ensure we maintain a highly vaccinated onboard population.

     

    EUROPE:

    • It is recommended that guests are fully vaccinated against COVID-19, if they are eligible.
    • While vaccination documents will not be required to board sailings , we will ask that you disclose your vaccination status to us prior to boarding (via the app, on our website, or at the terminal). We recommend you bring your vaccination documents with you, in case local authorities or businesses in some destinations require it for entrance.
    • Some of the destinations we visit require guests to be “up to date” with their vaccination status to go ashore.

    Those who do not meet these two requirements to be considered “up to date” may require additional testing onboard prior to going ashore in certain ports.

     

    BARBADOS DEPARTURES 

    • We recommend that guests be fully vaccinated against COVID-19, if eligible.
    • While vaccination is not required, we kindly ask you disclose your status during check-in to ensure we maintain a highly vaccinated onboard population.

     

    SINGAPORE:

    • We recommend that guests be fully vaccinated against COVID-19, if eligible.
      While vaccination is not required, we kindly ask you disclose your status during check-in to ensure we maintain a highly vaccinated onboard population.

    SAILINGS TO HAITI, or HONDURAS (U.S. and BGI departures)

    • We recommend that guests be fully vaccinated against COVID-19, if eligible.
    • While vaccination is not required, we kindly ask you disclose your status during check-in to ensure we maintain a highly vaccinated onboard population.

    SAILINGS TO COLOMBIA

    • We recommend that guests be fully vaccinated and boostered against COVID-19, if eligible.
    • While vaccination is not required, we kindly ask guests to disclose their status during check-in to ensure we maintain a highly vaccinated onboard population.

  • Testing Requirements

    US Departures with stops in Colombia

      • Guests age 18 and up who are not fully vaccinated will need to present a negative result for a PCR test taken within 3 days or an antigen test taken within 2 days prior to sailing.
      • Guests who are fully vaccinated or age 17 and younger do not have any testing requirements.

      Required testing can be completed using any type of PCR or antigen COVID-19 test. It can be professionally proctored at your doctor or drugstore, or it can be a test you administer to yourself at home without supervision.

      Tests must be arranged on your own and are at your own expense.

      Please note: A guest is considered fully vaccinated 14 days after the required number of doses in their vaccine series have been fully administered (e.g. 2 shots of Pfizer, Moderna, AstraZeneca, etc., or 1 shot of Johnson & Johnson). Vaccines must be approved for use by the WHO or U.S. FDA, with the exception of CanSino.

    Barbados

     

    Sailings to, Haiti, or Honduras (U.S. and BGI departures)

    • Unvaccinated guests ages 12 and older must present a negative COVID-19 test result taken no earlier than 3 days prior to sailing.
    • Fully vaccinated guests and guests ages 11 and under are exempt from testing.
    • Accepted tests are PCR or antigen tests, which includes self-tests.
      • Proof of a negative test can be the printed or digital results, a clear photo of your self-test result, or your actual self-test in hand.

    Sailings to Colombia:

    • All unvaccinated guests ages 18 and older must present a negative test result from either:
      • a PCR test taken no more than 3 days prior to sailing.
      • an antigen test taken no more than 2 days prior to sailing.
      • Fully vaccinated guests and children 17 and younger are exempt from this test.
    • Accepted tests are PCR or antigen tests taken in person, telehealth, and self-swab tests.
      • Proof of a negative test can be the printed or digital results.
      • Unsupervised self-testing is accepted for our sailings visiting Colombia.

  • Travel Documents Checklist

    Your clients need to have the following documents when they arrive to board the ship.

    • A Passport Book or Passport Card, valid for at least six months after the cruise, is strongly recommended. U.S. citizens that do not have a passport may present a state-certified U.S. Birth Certificate (not a “baby feet” hospital certificate or baptismal paper) or U.S. Naturalization Certificate. Guests ages 16 years and older that present a Birth Certificate will also need to provide a valid Driver’s License or picture ID issued by the government. International guests will need a passport book, valid for at least six months after the cruise.
    • COVID-19 Vaccination Record Card is recommended for fully vaccinated guests, as local authorities and businesses in some ports we visit may ask guests to present their vaccination card for entrance.  Note: Currently, guests who are 12 years and up must be fully vaccinated to go ashore in Grand Cayman. This is done in compliance with local requirements.
    • COVID-19 Test Result (if applicable): See details in the Testing Requirement section above.
    • Health Status Questionnaire to be completed on our Royal Caribbean App before boarding.

     BERMUDA: 

    • Effective November 14 2022, travel authorizations will no longer be required to enter Bermuda. Bermuda residents traveling to Bermuda from November 14 onwards do not need to apply for a travel authorization. In its place, visitors (air travelers only) will complete a free, digital arrival form to capture visitor data for Bermuda.

      The online visitor arrivals process can be completed in three easy steps.

      1. Go to BermudaArrivalCard.com
      2. Complete the form accurately and completely with visitor details
      3. Download the form and present it to immigration officials for inspection

     

    CANADA: 

    • ArriveCan: 
      • ArriveCAN is no longer required for sailings that embark, debark, or visit Canada on or after 10/01/2022.

    EUROPE:

    • A Passport Book or European ID Card (EU Nationals) valid for at least six months after your cruise, is required. A valid EU ID card may also be used when traveling on sailings which call only at EU ports. If your sailing calls at ports outside the EU, you will need a valid passport.
    • COVID-19 Vaccination Record Card, Certificate or e-Certificate via your country’s health agency app is recommended for fully vaccinated guests, as local authorities and businesses in some ports we visit may ask guests to present their card for entrance. 
    • COVID-19 Test Result: See details in the Testing Requirement section above.
    • Health Status Questionnaire to be completed on our Royal Caribbean App before you board.

     

     

    Travel Reminder:

    • All guests are required to present a passport that is valid for at least 6 months after the end of the sailing.
    • Additionally, guests should check their visa, ESTA, and entry requirements prior to travelling.

  • Onboard the Ship

    Mask Guidance

    • For guests sailings on or after September 5, masks are optional while onboard.
    • For guests sailings on or before September 4, masks are optional for vaccinated guests and recommended for unvaccinated guests while onboard.
    • Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask. These protocols are subject to change.

  • Going Ashore

    • Guests can visit most ports of call freely, regardless of vaccination status.
    • Some ports only allow guests who are fully vaccinated to go ashore. At this time, only guests age 12 years and up must be fully vaccinated to go ashore in Grand Cayman. This is done in compliance with local requirements.
    • A couple of ports currently require guests to book a shore excursion to go ashore. These tours are available at a variety of price points and may be purchased in advance on Cruise Planner or once onboard using the Royal Caribbean App.
    • Requirements for going ashore are subject to change as circumstances evolve, and we will continue to update you and your clients of any updated requirements.

     

GETTING READY TO CRUISE FROM AUSTRALIA

Here is our preliminary health & safety information for our sailings departing from Australia, including government mandates and boarding day requirements. Please note, protocols are subject to change — especially as the cruising and public landscape changes — and we’ll keep you informed every step of the way.

 

 

  • Vaccination Requirement

    Vaccinations: 

    • All guests ages 12 years & older will need to present proof of full vaccination approved by the TGA (Therapeutic Goods Administration). The final dose must be administered at least 14 days before sailing.
      • Please note: Children aged 11 years and under do not require COVID-19 vaccination to cruise, however, it is highly recommended.
    • As part of Australian Federal and State Government guidelines, at least 95% of guests aged 12 years and older must be fully vaccinated. Children ages 11 years and under, and guests with medical exemptions, are permitted to travel, however, there is a limit on the number of unvaccinated guests that can travel on each cruise departure. They must notify us as soon as possible for approval to cruise.
    • If guests are travelling with unvaccinated children under the age of 12 years, or if anyone in their travel party is unvaccinated due to a medical exemption, guests need to advise us of their vaccination status by contacting their travel advisor, completing our form sent 7 days after booking creation, or by calling their local office directly.

    Entry Requirements
    All guests, including Australians citizens, must ensure they meet Australia’s international border entry requirements, including vaccination status, visa, and travel exemption requirements. To learn more, please click here.

    Health, Travel & Risk Acknowledgement
    All guests must review and acknowledge they have read and accepted their obligation to comply with Australian Government protocols and Royal Caribbean supplementary terms and conditions.

    IMPORTANT: As part of Australian Federal and State Government guidelines for cruising, at least 95% of guests must be fully vaccinated for COVID-19. Children ages 11 and under, and guests with medical exemptions, are permitted to travel however there is a limit on the number of unvaccinated guests that can travel on each cruise departure.

    If you are traveling with unvaccinated children under the age of 12, or if anyone in your travel party is unvaccinated due to a medical exemption, please be sure to advise us of their vaccination status by contacting your travel advisor, completing our form sent 7 days after your booking is created, or by calling your local office directly.

  • Testing Requirements

    Pre-Cruise Testing:

      • All guests aged 2 and above, regardless of vaccination status, must present a negative test result for a COVID-19  PCR test taken within 2 days before boarding day, or a self-administered Rapid Antigen Test (RAT) within 1 day before boarding, for sailings of any length.

      Required testing for all guests can be completed using a PCR test administered at a private laboratory, or any self-administered Rapid Antigen Test (RAT). Rapid Antigen Tests are not required to be administered under live video supervision.

      You will be required to present the negative test result at the time of boarding.  You can show it in the form of a printout or email if taking a PCR test.  Or if taking a RAT, you can show a picture of your negative RAT test on your phone, or present the actual negative test itself.

      Guests under 2 years of age do not require testing.

      Please note: A guest is considered fully vaccinated 14 days after the required number of doses in their vaccine series have been fully administered (e.g. 2 shots of Pfizer, Moderna, AstraZeneca, etc., or 1 shot of Johnson & Johnson). Vaccines must be approved for use by the Therapeutic Goods Administration (TGA).

  • Travel Documents Checklist

    • Passport book/card valid for at least six months after their cruise is required. If the name in their passport book doesn’t match their other documents, bridging documents are required, like a Marriage Certificate.

    For Domestic Australian Cruises calling into Australian Ports:

    • Australian Citizens require either a Passport Book or government Issued photo ID card.
    • Other nationalities require a Passport Book and any necessary visas.
    • Children aged 17 years and under require either a Passport Book, government issued photo ID, or Birth Certificate.
    • Children aged 16 years and under who do not have a Passport Book or government issued photo ID must have a Birth Certificate or parents Australian Medicare Card.

    For Cruises departing Australia calling into New Zealand Ports:

    • A New Zealand Electronic Travel Authority (NZeTA) must be submitted by all guests as required by the government of New Zealand before boarding the cruise ship. Learn more about New Zealand entry requirements here.
    • Travel Insurance Is recommended for all sailings. However, it is required for all guests sailing to the South Pacific as mandated by the New Caledonia Immigration Authorities.
    • COVID-19 Vaccination Recordis required for all guests ages 12 years and older approved by the TGA, at the terminal in order to sail. Guest under 12 years can provide proof of vaccination to follow the protocols for vaccinated guests.
    • COVID-19 Test Resulttaken within 48 hours for PCR tests or within 24 hours for self-administered RAT tests, must be presented by all guests at the terminal.
    • Reminder: International guests must check their visa requirements before traveling.

  • Onboard the Ship

    Mask Guidance

    • Some of the destinations we visit will require masks and these must be worn onshore in accordance with the destinations local Public Health Order rules.
    • All guests should wear a mask while travelling through the terminal and in public indoor spaces or crowded outdoor spaces onboard.
      • Guests under 2 years of age will not need to wear a mask.

     

     

  • Going Ashore in Ports Of Call

    Currently, there are no restrictions or required tours for any guest who wishes to go ashore at public ports of call, regardless of vaccination status. Please note, this is subject to change.

GETTING READY FOR TRANSATLANTIC CRUISES

 

 

  • Vaccination Requirement

    • All guests ages 12 and older must be fully vaccinated against COVID-19 with the final dose administered at least 14 days before sailing. While not required, we highly recommend being up-to-date with your vaccine and boosters when eligible.
    • Children under 11 (and older than 12 months) are able to join us for our transatlantic/transpacific sailings, regardless of vaccination status. No exemptions are required.

  • Testing Requirements

    • All guests age 2 and older must bring a negative test result for a COVID-19 test taken no more than 2 days prior to sailing.
    • Required testing can be completed using any type of PCR or antigen COVID-19 test. It can be professionally proctored at your doctor or drugstore, or it can be a test you administer to yourself at home without supervision.
    • Guests under age 2 do not have any testing requirements.

    Please note: A guest is considered fully vaccinated 14 days after the required number of doses in their vaccine series have been fully administered (e.g. 2 shots of Pfizer, Moderna, AstraZeneca, etc., or 1 shot of Johnson & Johnson). Vaccines must be approved for use by the World Health Organization (WHO), with the exception of CanSino.

  • Travel Documents Checklist

    Travel Documents Checklist

    You’ll need to have the following documents when you arrive to board the ship.

    • A Passport Book, valid for at least six months after your cruise, is required for all guests.
    • COVID-19 Vaccination Record Card is required by the Australian government for entry into the country.
    • COVID-19 Test Result: See details in the Testing Requirement section above.
    • Health Status Questionnaire to be completed on our Royal Caribbean App before you board.
    • Australian Electronic Travel Authority (eTA) to be completed by all guests before boarding the cruise ship. Learn more about Australia entry requirements.

     

    Cruise Ready Recap

     

    Follow these steps for a smooth boarding day.

    • Get Vaccinated: It’s required for all guests on transpacific sailings departing from the U.S. to Australia. Booster doses are not required but are recommended for those who are eligible.
    • 30 to 90 Days Before: Book your Shore Excursions.
    • 30 Days Before: Download the Royal Caribbean App and check in for your cruise. Once in the app, you’ll select a 30-minute arrival time slot for your boarding day. It is important you stick to this arrival window, as we’re arranging the boarding process to accommodate a certain number of guests at one time.
    • 3 – 30 Days Before: Apply for an Australia Electronic Travel Authority (eTA) forms. For guests on Quantum of the Seas, you will also need to apply for a New Zealand eTA.
    • 1 – 3 Days Before: Get your pre-cruise test. See details above in the Testing Requirements section.
    • 1 – 30 Days Before: All guests must complete our Health Status Questionnaire on the Royal App.

     

    What to Expect On Boarding Day

     

    Arrive Only During Your Time Slot

    It is important that all guests arrive at the terminal within the arrival time slot you selected during Royal App check-in. Those who arrive early will not be able to begin boarding, and those who arrive late will need to wait until we are able to work them into another group.

     

    READ DETAILED BOARDING DAY FAQS

  • Onboard the Ship

    Mask Guidance

    Masks are optional while onboard. Some destinations we visit may require masks. These protocols are subject to change.

  • Going Ashore

    Guests can visit most ports of call freely.

    Requirements for going ashore are subject to change as circumstances evolve, and we will continue to update booked guests of any requirements for their upcoming cruise.

    For more details on specific requirements by port, please visit our Going Ashore FAQs